mlbb8 is committed to protecting the privacy and personal data of every registered player. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and your rights regarding that data under applicable data protection standards.
Your privacy is not a checkbox for mlbb8 — it is a foundational principle applied at every layer of our platform. These are the six core protections in place for every player account.
All data transmitted between your device and mlbb8 servers — including personal details, financial transactions, and KYC documents — is protected by industry-standard 256-bit SSL encryption. Look for the padlock icon in your browser on every mlbb8 page.
mlbb8 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information belongs to you. It is used solely to operate your account, process transactions, and improve your experience on the platform.
mlbb8 only collects personal data that is strictly necessary for the specified purposes outlined in this Policy. We do not collect data speculatively. If a piece of information is not needed to operate your account or meet a legal obligation, we do not request it.
Your personal data is retained only for as long as necessary. Financial and KYC records are held for five (5) years post-account closure in line with anti-money laundering requirements. Marketing preferences are deleted within 30 days of opt-out.
You have the right to access, correct, port, and request deletion of your personal data. These rights are exercisable directly by contacting mlbb8's support team. We process data subject requests within 30 calendar days of receipt.
All marketing communications from mlbb8 include a clear opt-out mechanism. You may withdraw consent for promotional emails, SMS notifications, and personalized offers at any time from your account settings or by contacting customer support.
In this Privacy Policy, the following terms carry the meanings defined below:
mlbb8 acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, mlbb8 determines the purposes and means of processing Personal Data and is responsible for ensuring that processing is conducted in accordance with applicable data protection standards and the terms of this Policy.
For any data protection enquiries, requests to exercise your rights, or concerns regarding this Policy, please contact mlbb8's Data Protection contact via the details provided in Section 15.
mlbb8 collects the following categories of Personal Data, depending on your level of engagement with the Platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP number (Indonesian National ID) | Account registration & KYC |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Account registration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet IDs (OVO, GoPay, DANA, ShopeePay, LinkAja), deposit and withdrawal transaction records | Deposit / withdrawal requests |
| KYC Documentation | Scanned copy or photograph of KTP, passport, or driving licence; proof of payment method ownership | KYC verification process |
| Usage & Behavioural Data | Betting history, game session data, login timestamps, pages visited, features used, session duration | Ongoing platform use |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, referring URL | Ongoing platform use |
| Communications Data | Records of live chat conversations, email correspondence, and support tickets with mlbb8 | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit/loss limit settings, session time limits, self-assessment results | When RG tools are activated |
mlbb8 collects Personal Data through the following channels:
mlbb8 processes your Personal Data only for specific, legitimate purposes and only where a valid legal basis exists for doing so. The following table sets out the primary processing activities, their purpose, and the legal basis relied upon:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Administration | Creating, maintaining, and operating your mlbb8 Account; processing deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, GoPay, DANA, ShopeePay, LinkAja | Contract performance |
| Identity Verification (KYC) | Verifying your identity, age (21+), and payment method ownership to comply with AML obligations and prevent underage access | Legal obligation |
| Fraud Prevention & Security | Detecting and preventing unauthorized account access, fraudulent transactions, collusion, and bonus abuse | Legitimate interest |
| Responsible Gaming | Applying and monitoring self-imposed limits, self-exclusion, and reality-check tools; identifying problematic gambling patterns | Legal obligation & legitimate interest |
| Customer Support | Responding to enquiries, resolving disputes, and recording support interactions | Contract performance |
| Platform Improvement | Analysing aggregated usage data to improve the platform's performance, stability, and user experience | Legitimate interest |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates by email or SMS — only to Users who have provided explicit consent | Consent (freely withdrawable) |
| Legal Compliance | Maintaining records required by applicable anti-money laundering, tax, and gaming regulations; responding to lawful requests from competent authorities | Legal obligation |
mlbb8 does not sell, rent, or trade your Personal Data to any third party for commercial or marketing purposes. Personal Data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:
mlbb8 operates infrastructure that may involve the transfer of Personal Data to servers or service providers located outside of Indonesia. Where such transfers occur, mlbb8 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that provided under this Policy, including:
By registering an Account and using the Platform, you acknowledge that your Personal Data may be transferred internationally for the processing purposes described in this Policy. mlbb8 will not transfer your data to any jurisdiction or recipient where it cannot ensure adequate protection.
mlbb8 uses cookies and similar tracking technologies on the Platform for the following purposes:
mlbb8 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair the functionality of the Platform. A cookie consent mechanism is presented on your first visit to the Platform.
mlbb8 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, as set out in this Policy, and to comply with applicable legal obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer be linked to any individual.
mlbb8 implements a layered set of technical and organizational security measures to protect Personal Data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include but are not limited to:
Depending on your location and applicable data protection law, you may have some or all of the following rights in relation to your Personal Data held by mlbb8. All rights may be exercised by contacting us as described in Section 15.
You have the right to request a copy of the Personal Data that mlbb8 holds about you, together with information about how it is being processed. Requests are fulfilled within 30 calendar days.
You have the right to request correction of any inaccurate or incomplete Personal Data. Where data is used for KYC or AML compliance purposes, documentary evidence of the correct information may be required.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (and no other legal basis applies). This right is subject to exceptions where retention is required by law.
You may request that mlbb8 temporarily suspend the processing of your Personal Data while a dispute about its accuracy or the lawfulness of its processing is resolved.
Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive a copy of your Personal Data in a structured, machine-readable format for transfer to another controller.
You have the right to object to processing based on mlbb8's legitimate interests. If you object to direct marketing processing, we will cease that processing immediately without requiring justification.
Where processing is based solely on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place prior to withdrawal.
mlbb8 will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days with notice to you. We do not charge a fee for standard requests. Requests that are manifestly unfounded or excessive may be subject to a reasonable administrative charge.
The mlbb8 Platform is strictly prohibited to persons under 21 years of age. We do not knowingly collect Personal Data from anyone under the age of 21. Age is verified during the mandatory KYC process for all registered Accounts.
If mlbb8 discovers that Personal Data has been collected from a person under the age of 21 — whether through fraudulent misrepresentation during registration or otherwise — the Account will be immediately suspended, all associated funds will be frozen pending investigation, and the Personal Data will be deleted from our systems as soon as practicable and in compliance with any applicable legal investigation obligations.
Parents and guardians are encouraged to use device-level parental control software to restrict access to online gambling platforms by persons under 21 in their household.
The mlbb8 Platform does not contain links to external third-party websites other than those strictly necessary for payment processing (e.g., your bank or e-wallet provider's authentication portal). mlbb8 is not responsible for the privacy practices, data security standards, or content of any third-party website or service you access in connection with using our Platform.
When you are redirected to your bank or e-wallet provider for payment authentication, you are subject to that provider's own privacy policy. We encourage you to review the privacy policies of any payment provider you use in connection with your mlbb8 Account.
mlbb8 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or Platform features. When material changes are made, we will:
Your continued use of the Platform after the effective date of any updated Policy constitutes your acknowledgment of the changes. If you do not agree with any revised version of this Policy, you must cease using the Platform and may request Account closure by contacting our support team.
For any questions about this Privacy Policy, to exercise any of your data rights, or to submit a complaint regarding mlbb8's data handling practices, please contact us through the following channels:
All data rights requests submitted to mlbb8 are processed within 30 calendar days of receipt. You will receive an acknowledgment within 5 business days confirming receipt of your request.
This Privacy Policy was last updated and became effective on 1 January 2026. Version 1.0. mlbb8 — Trusted and Secure Platform.
Our support team is available 24/7 to handle data requests and privacy enquiries. You can also review our Terms & Conditions or Responsible Gaming page for related information.